New Site Launches for Consumers to Bid on Legal Services

Media Law

The post New Site Launches for Consumers to Bid on Legal Services appeared first on Robert Ambrogi's LawSites. In the legal-startups category of “here today, gone tomorrow,” lawyer-bidding sites rank right at the top. Just last year, in a single post here, I wrote about the demise of one such site, Shpoonkle, which had launched in 2011 to much fanfare, and the debut of another such site, Lawtendr. A year later, Lawtendr too […].

Canadian Radio-Telecommunications Commission Reports That Canadian Consumers Have Lots of Complaints About TV Services

Media Law Prof Blog

The Canadian Radio-Telecommunications Commission reports that consumer complaints about tv services account for two-thirds of complaints about telecom services, although complaints overall are down compared to this time last year.

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Protecting Consumers

Media Law Prof Blog

From the FCC The FCC has issued a Notice of Inquiry on whether there are additional opportunities to protect and empower American consumers by ensuring sufficient access to relevant information about communications services. As communications technologies and services become more

FCC Enforcement Coming over Alleged Privacy Violations for Disclosure of Consumers’ Geolocation Data

New Media and Technology Law

On January 31st, FCC Chairman Ajit Pai transmitted a letter in response to a prior inquiry from a number of House members regarding the status of the Commission’s investigation into reports that the major wireless carriers were allegedly disclosing consumers’ real time geolocation data to data aggregators. The aggregators were, in turn, were selling location-based data and services to other companies or individuals, purportedly without the mobile user’s knowledge or consent.

Pew Grant Will Take ‘Learned Hands’ Project from Prototype to Production, to Help ID Consumers’ Legal Issues

Media Law

The goal was to use artificial intelligence to help legal services providers better match a consumer to the appropriate attorney or legal resource. It is also expected that the Legal Services Corporation will use the issue spotters in its project to develop state legal portals.

Personal Email Management Service Settles FTC Charges over Allegedly Deceptive Statements to Consumers over Its Access and Use of Subscribers’ Email Accounts

New Media and Technology Law

Unrollme”), a free personal email management service that offers to assist consumers in managing the flood of subscription emails in their inboxes. The FTC alleged that Unrollme made certain deceptive statements to consumers, who may have had privacy concerns, to persuade them to grant the company access to their email accounts. ( This week, the FTC entered into a proposed settlement with Unrollme Inc.

FCC Chair's Statement On Broadband Consumers and Internet Congestion

Media Law Prof Blog

From the FCC news release: “For some time now we have been talking about protecting Internet consumers. At the heart of this is whether Internet Service Providers (ISPs) that provide connectivity in the final mile to the home can advantage

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The Ethical Pool Future: Will Fans Cut the Cord to Big Streaming Services if Artists Leave?

Music Technology Policy

” The post has been widely read in the artist community and stimulated conversation about the current model of royalty allocation by streaming services that artists like Sharky Laguana have led the debate on. Everybody knows that the boat is leaking.

Law Firm Wilson Sonsini Launches Subsidiary to Develop Consumer-Facing Tech Products

Media Law

Under Parker’s mentorship, the LawX lab last year released SoloSuit , an online tool to help those who cannot afford legal services respond to debt collection lawsuits.

Judge Wingate to Rule on Whether Federal Government Protects Google or States Protect Consumers

Music Technology Policy

That law says Internet service providers aren’t responsible for content provided by others.

Members of Congress Request FTC Investigation of Financial Data Company’s Collection and Privacy Practices

New Media and Technology Law

According to the letter, Yodlee is the largest consumer financial data aggregator in the United States. It aggregates financial information from banks, credit card companies and other financial services providers with consumer consent, and maintains a database of credit and debit card transactions of tens of millions of consumers. The letter asserts that Yodlee is used by over 1,200 companies to offer online personal finance tools to consumers.

Integreon Launches Service for Rapid Response to Cyber Incidents

Media Law

A Cyber Incident Response (CIR) Service launched today by global legal services provider Integreon is intended to help law firm and corporate security cyber-security professionals accomplish that quickly and accurately.

Pandora and Sirius Side by Side And Does Sirius Mislead Consumers?

Music Technology Policy

How has each service communicated their desire to stiff artists to the user base? The company charges consumers separately for music, probably so that users see the cost to Sirius of the music the users enjoy. And they clearly did not pass the savings on to the consumer.

Self-Help Legal Sites No Match for Real Lawyer, Consumer Reports Says

Media Law

Self-help legal websites such as LegalZoom , Nolo and Rocket Lawyer are no match for a real lawyer, Consumer Reports concludes in an evaluation of the three sites published in its September issue. Silber , an expert in consumer and commercial law at Hofstra and Yale.

Wondering How Blockchain Can Be Used in Legal? Here’s One: Service of Process

Media Law

An investigation by New York City’s Department of Consumer Affairs of the high default rate in consumer credit cases found that disreputable process-serving companies were never actually serving process, but instead effectively tossing the papers in the sewer and filing false affidavits of service. Here’s One: Service of Process appeared first on Robert Ambrogi's LawSites. In 2008, a scandal rocked New York’s process-serving industry.

Utah Task Force Calls for ‘Profoundly Reimagining the Way Legal Services Are Regulated’

Media Law

Faced with an ever-widening gap in access to legal services, a Utah task force has called for “profoundly reimagining the way legal services are regulated in order to harness the power of entrepreneurship, capital, and machine learning in the legal arena.” Simultaneously establishing a new regulatory body, under the supervision of the Supreme Court, to advance and implement a risk-based, empirically-grounded regulatory process for legal service entities.

Offering Flat-Fee, Limited-Scope Legal Help, New Site Sounds Like Avvo Legal Services, But with Key Differences

Media Law

In July, six months after acquiring Avvo , Internet Brands said it was shutting down Avvo Legal Services , the controversial program that provided fixed-fee, limited-scope legal services through a network of attorneys and that had raised the ire of many an ethics regulator.

Summary by Congressional Research Service of Fair Play, Fair Pay Act #irespectmusic

Music Technology Policy

But it’s also Google and YouTube, Amazon, the Digital Media Association, the Consumer Electronics Association, the Computer and Communications Industry Association and even National Public Radio. As MTP readers will know, we got the exciting news that Reps.

Switching Consumer Device to Ad-Supported Environment Is Not Deceptive under New York Law

New Media and Technology Law

If your company sells a smart device to a consumer, can it later turn the device into a paid advertising platform? 12, 2016), consumers who purchased a “Slingbox” claimed they bought the device solely to “sling” their cable television service from one place (their home) to another device located anywhere (e.g., The court also found that the consumers failed to allege “injury.” Is there evidence about whether consumers view the addition of ads as a benefit?

Another Legal Site Jumps on the Consumer Ratings Bandwagon

Media Law

My belief is that ratings are a good thing, in that they help consumers make a better-informed decision. We all check consumer ratings and reviews when we buy other products and services. Why shouldn’t they be available for legal products and services as well? This month, another site added consumer ratings as a feature, as part of a broader relaunch. 1, MyLegal.com added a feature that enables consumers to add reviews of anyone listed in the directory.

User of Free App May Be “Consumer” under the Video Privacy Protection Act

New Media and Technology Law

The opinion, which reversed the dismissal of the case by the district court, took a more generous view than the lower court as to who is a “consumer” under the statute. There, the district court ruled that a user of a free app was not a “consumer” under the VPPA and that the collection of the user’s anonymous mobile phone MAC address and associated video viewing history did not qualify as “personally identifiable information” that links an actual person to actual video materials.

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User of Free App May Be “Consumer” under the Video Privacy Protection Act

New Media and Technology Law

The opinion, which reversed the dismissal of the case by the district court, took a more generous view than the lower court as to who is a “consumer” under the statute. Subject to certain exceptions, the VPPA prohibits “video tape service providers” from knowingly disclosing, to a third-party, “personally identifiable information concerning any consumer.” Consumer” under the VPPA. When is the user of a free app a “consumer” under the VPPA?

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Ofcom Allows BT To Offer Bundled Services

Media Law Prof Blog

A decision by Ofcom could lower consumer prices for telephone, broadband and other media services. Prior to the ruling, BT (formerly British Telecom) could not bundle services as its competitors were allowed to do, but according to Ofcom, BT's share

Sixth Circuit Enforces Disclaimers in Consumer Online Clickwrap Terms of Service

New Media and Technology Law

the Sixth Circuit considered the appeal of a user of the SexSearch online dating service from dismissal of his breach of contract, fraud and other state law claims (based on Ohio law) against the service for its failure to screen out underage minors. Doe was arrested and charged with unlawful sexual conduct with a minor for his encounter with a fourteen year old who represented herself on the service as eighteen. In Doe v. SexSearch.com, Inc.,

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Selectable Output Control: Yes, it's still good for consumers

Copyrights & Campaigns

Ars points to a letter confirming that execs and lobbyists from Sony Pictures earlier this week met with Acting FCC Chairman Michael Copps and his staff "to talk up (PDF) 'the advantages of expanded consumer choices in the marketplace' which would supposedly come with a waiver on the agency's ban on" SOC. Techdirt is outraged by this, particularly by the studios' argument that SOC will result in more consumer choice. Maybe SOC and the proposed services will be a complete flop.

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FCC Adds More DTV Consumer Education Requirements

Broadcast Law Blog

On Friday, the FCC released its further Report and Order addressing the termination of analog service between now and June 12th, and revising the current DTV Consumer Education Requirements. Despite the apparent success of the February 17th turn-off of approximately one-third of the analog television stations in the country, the FCC has now ratcheted up the DTV Consumer Education requirements at the eleventh hour.

FCC Adds More DTV Consumer Education Requirements

Broadcast Law Blog

On Friday, the FCC released its further Report and Order addressing the termination of analog service between now and June 12th, and revising the current DTV Consumer Education Requirements. Despite the apparent success of the February 17th turn-off of approximately one-third of the analog television stations in the country, the FCC has now ratcheted up the DTV Consumer Education requirements at the eleventh hour.

Digital Currency App’s Electronic User Agreement Held Enforceable

New Media and Technology Law

In a recent blog post, we wrote about how the Second Circuit found the arbitration clause in a web service’s terms and conditions unenforceable because the user did not have reasonable notice of the terms that were communicated via a hyperlink in a post-sale email.

Browsewrap Agreement Held Unenforceable – Website Designers Take Note!

New Media and Technology Law

In Nghiem , the plaintiff brought claims under the Telephone Consumer Protection Act (TCPA) seeking statutory damages and an order certifying a class action. The district court noted that browsewrap agreements are enforced with “reluctance,” and only when a consumer has “actual or constructive knowledge of a website’s terms and conditions.” As such, the court ruled that the placement was not conspicuous enough alone to put consumers on inquiry notice of the terms.

The Return of the Fifty Dollar Handshake: Are Spotify’s Direct Artist Deals Really Less Than Meets the Eye–or Are We Looking in the Wrong Place?

Music Technology Policy

In most if not all states, undisclosed payments for placement would very likely violate consumer fraud statutes. Here’s a summary of financial terms of these deals from Billboard : Over the past year, sources say, Spotify has been offering to pay a number of artist-management firms several-hundred-thousand-dollar advances in exchange for licensing their acts’ music directly to its streaming services. If I gave two f s – two f s about streaming numbers.

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Pandora Tops 200 Million Users – Should Streaming Services Pay Lower Royalties?

Current Trends

I am a fan and user of Pandora’s services. But, I think most people enjoy Pandora enough that listening to a few ads can become the new normal to the free streaming radio experience. If you don’t like ads, opt for a premium ad-free service. The fastest growing area of consumer consumption of music is streaming. Pandora and IHeartRadio are the two leading internet radio services in the US.

Studios Lose a Round on Selectable Output Control; So Do Consumers

Copyrights & Campaigns

Here's the background: the studios want to introduce a new video-on-demand service where they would stream hi-def movies to consumers' homes, even before the DVD release. In their petition, the studios signal that they won't offer such hi-def early-window VOD services without SOC. I don't get that; why would SOC necessarily get in the way of allowing consumers to choose different STBs? And it's not really the argument that the "consumer groups" (read "copyleft") make.

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Copyright Royalty Board Announces Settlement between Sirius and SoundExchange for New Subscription Services Packaged with Cable and Satellite Video – How Different Royalty Standards Result in Different Royalty Rates

Broadcast Law Blog

Nor does it have to do with the royalties payable for Sirius’ primary satellite radio service, which were just upheld by the Court of Appeals (see our article here ). Instead, these royalties have to do with a very narrow part of Sirius’ business – providing music channels packaged and sold to consumers along with video services like cable and satellite TV. Is this difference all a result of the standard being used, or are there business differences in the services provided?

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Defend Trade Secrets Act Claims Subject to CDA Section 230 Immunity

New Media and Technology Law

17, 2018)), the district court found that, as stated in the DTSA itself, the DTSA is not an “intellectual property” law, and is therefore not excluded from the scope of the immunity provisions that protect online service providers from being treated as a publisher or distributor of third-party content. The district court wasted little ink in interpreting the DTSA as being subject to the broad immunity offered to online service providers.

Claims against Cloud Storage Service Hinge on Grant of Rights Clause

New Media and Technology Law

Indeed, the agreement contemplated robust sampling rights, and Smashwords prohibited authors from using digital rights management schemes that would limit a customer’s ability to consume the author’s work “as they see fit.” As the appeals court ruled: “once the customer acquired the cloud‐based sample, the service that Barnes & Noble provided was no longer distribution; the service provided was access.”.

Ninth Circuit Executes Dictionary Attack on Telephone Consumer Protection Act

New Media and Technology Law

a case involving the applicability of the Telephone Consumer Protection Act to text messages sent to cellular phones. to mBlox, a services company that actually sent out the text messages to the wireless carriers for ultimate delivery to subscribers. While Satterfield consented to receive messages from "Nextones affiliates and brands," the message was actually sent to her through a chain of service providers acting on behalf of Simon & Schuster.

Where is the Consumer Electronics Association when you need them? Senator Levin cracks down on fake electronic parts in military gear

Music Technology Policy

Senate Armed Services Committee is planning to crack down on counterfeit electronic parts, which more often than not originate in China and eventually make their way to U.S. Where is the Consumer Electronics Association when you need them to protect America from this attack on rich people getting richer According to reporting in the Army Times: “The U.S.

Biometric Suits Continue, Including Recent Action Against IoT Company

New Media and Technology Law

Beyond the myriad of BIPA-related lawsuits against employers that used biometric timekeeping devices to track employees clocking in and out, and the suits against social media companies for photo tagging or similar functions, some recent lawsuits have been filed against companies that use biometrics as part of their core products and services. Biometrics Privacy biometric privacy BIPA consumer products IoT

DOJ Seeking to End Movie Studio and Theater Antitrust Decrees amidst Streaming Competition – A New Opportunity in Theatrical Distribution?

New Media and Technology Law

Production budgets are skyrocketing and new digital services have been announced or are launching with each passing month. Moreover, the FCC recently voted to treat streaming services as “effective competition” to traditional cable providers (or MVPDs), thereby triggering basic cable rate de-regulation in parts of Hawaii and Massachusetts. Licensing Television Video antitrust content licensing movie distribution Paramount Consent Decrees streaming services theaters

Online Willful Infringement Standard Clarified: Zazzle Jury Award Reinstated

New Media and Technology Law

Zazzle”) for willful copyright infringement, putting a final stamp (perhaps) on a long-running dispute that explored important DMCA safe harbor issues for online print-on-demand services. Zazzle is a service where users can upload images and purchase customized consumer products on which they want the image to appear (e.g., Copyright Internet Online Commerce DMCA safe harbor print-on-demand services willful copyright infringement

Second Circuit Blazes New Trail in Set-Top Box Cases: Cable Service and Boxes Are Not Separate Products

New Media and Technology Law

Since 2008, cable customers have been suing cable operators across the country claiming operators violate the antitrust laws by forcing customers to lease set-top boxes from the operator to access “premium” cable services. Plaintiffs claim that the operators have “tied” one product (the service) to another product (the box) and that the arrangement is a per se violation of the antitrust laws (i.e.,

Multiple Ownership Proposals Released By FCC - Abolish Radio-TV Cross-Ownership Rules, Leave Most Other Rules In Place, Examine Shared Services Agreements

Broadcast Law Blog

Shared Services Agreements were another issue addressed by the FCC - proposing to examine SSAs and and other news and program sharing agreements between otherwise independent stations. This is based on a finding that radio and television stations are not viewed as substantial substitutes by either advertisers or consumers. Multiple Ownership Rules TV duopoly media concentration newspaper broadcast cross ownership quadrennial review of FCC ownership rules shared services agreement

Google is Excited About Apple? What a Twist!

JetLawBlog

In addition, it will allow Apple to take advantage of its acquisition of Quattro Wireless, another advertising service. What a twist! Today, Apple announced the new features of the iPhone 4 OS.

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